All FAQs

How to Use

Reset the indicator from the “Preferences”

For the Mac version, please click here.
Please go through how to use the applications from below these.

For the Mac version, please click here.
Methods to install the Orbital 2 application depends on the operating system of your PC.

For the Mac version, please click here.
You can open the “Preferences” and change flick menu & radial menu sensitivity settings.
There are 3 modes for the Orbital 2:
Orbital mode: a mode in which the functions are done by tilting and turning
Joystick mode: a mode in which function are done by just tilting, and the dial is independent
Mouse mode: a mode in which the Orbital 2 acts like a PC mouse
The save location will change depending on the OS of your PC.
Mac: It is saved in the O2 directory in the home folder. (/Users/(user name)/O2/profiles)
Yes it is. You can use it in your favourite directions.
It can be reversed with the joystick indicator under “Preferences”.

For the Mac version, please click here.
The only reason why the driver won’t work is that you have attempted to install a version of the driver that is not compatible with you PC’s operating system.
Alternatively, in the case of some Mac PCs, the security settings for the driver may not be “trusted”. Please check it for security cancellation method .
Again the methods to install the drivers differ for each OS of your PC.

For the Mac version, please click here.
For detailed instructions, please click the links below:

For the Mac version, please click here.
Various changes to the indicator guide, joystick indicator, indicator position etc. can all be made.

For the Mac version, please click here.
In the Orbital 2 settings, you can put a delay before the assigned shortcut key functions. When you want to have the next key pressed after performing a specific function, like say a macro function, setting the delay arbitrarily makes it possible to execute normally.

Also, there are occasions when the macro function is too fast due to how quickly the software being used processes. You can use the delay function to take advantage of more creative software.
Simply by closing the application or safely unplugging the USB connection, you can turn off the Orbital 2.
Each individual application that the Orbital is enabled to work on is associated with different default colours that the glow ring will emit. You can change a fully customize the colours for each application to personalize your Orbital 2.
Although you can push several keys at the same time, we recommend assigning shortcut keys to simultaneously push multiple buttons.
Open the Menu tab -> Edit -> Keyboard shortcut, select the proper command, and edit the shortcut. Then set the shortcut key you want to assign to the Orbital 2 and use it.
Open the Menu tab -> Edit -> Keyboard shortcut, select the proper command, and edit the shortcut. Then set the shortcut key you want to assign to the Orbital 2 and use it.
Open the Menu tab -> Edit -> Keyboard shortcut, select the proper command, and edit the shortcut. Then set the shortcut key you want to assign to the Orbital 2 and use it.
Open the Menu tab -> Premiere Pro CC -> Keyboard shortcut, select the proper command, and edit the shortcut. Then set the shortcut key you want to assign to the Orbital 2 and use it.
Open the Menu tab -> CLIP STUDIO PAINT ->Shortcut setting, select the proper command, and edit the shortcut. Then set the shortcut key you want to assign to the Orbital 2 and use it.
Open the Menu tab -> > DaVinch Resolve -> Keyboard Customisation..., select the proper command, and edit the shortcut. Then set the shortcut key you want to assign to the Orbital 2 and use it.
Open the Menu tab -> File ->Shortcut setting, select the proper command, and edit the shortcut. Then set the shortcut key you want to assign to the Orbital 2 and use it.
Open the Menu tab -> Others -> Keyboard Shortcuts, select the proper command, and edit the shortcut. Then set the shortcut key you want to assign to the Orbital 2 and use it.
Open menu tab-> Premiere Pro CC-> Keyboard shortcut, select the appropriate command, edit to any shortcut, and modify it to the Orbital2.

Product / Specifications

The Orbital 2 is the best product for creative workplace efficiency. Through using 3 simple motions, tilt, rotate and press, the user can very easily access the different shortcuts assigned to the software. With the Orbital 2, you can effortlessly adjust various parameters and make tool change overs. Additionally, due to its ergonomic design, this product helps to reduce fatigue and chances of tenosynovitis long term.
Currently, only black is available.
It makes it possible for the main Orbital 2 unit and the application to communicate.
The Orbital 2 menu will be displayed on the PC’s main display. If you want to change what screen the menu is displayed on, change the preference of what the main display of the PC is
It will be displayed by reducing the setting screen of Orbital 2 application from the screen reduction button on the upper left.
Right now, it is most compatible with local to Japan systems. We are currently working on an overseas PC compatibility.
Windows:Windows10・Windows8.1・ Windows7
Mac: Mojave (10.14)/ High Sierra (10.13)/ Sierra (10.12)/ El Capitan (10.11)
(As of September 2018)
Basically, any creative software that have assignable shortcuts. Including Adobe, Photoshop, Illustrator and other Adobe applications etc 12 kinds. (As of September 2018). For details of the recommended creative software, please visit the product page.
Currently 3D camera operations do not work with the Orbital 2. We are now considering developing it to that function.
Any function that can be controlled with regular shortcut key as other creative software.
Yes. Any function that can be controlled with regular shortcut key as other creative software.
Currently, the application is only in Japanese and English. But we are working on the Multilingual version at the moment.
Yes it is. Once you set up the profile for the different software.
If the software has assignable shortcut keys, it can be used. By setting the shortcut key assignment from the advanced settings of the Orbital 2 application, it could even be used out of the design software.
You can use the advanced settings of the ORBITAL2 application to set up a shortcut key assignment, which works for each software.
Some PC games that use keyboard could also use the Orbital 2. It depends on the type.
Yes it can.
The Orbital 2 is a sensitive equipment. Please handle with care and avoid strong impacts.
The Orbital 2 paint is highly abrasion resistant. In the chance of dirt being build up, wipe it with a lightly moistened cloth or something similar.
The Orbital2 cannot use on a PC that can not intercommunication via the USB port due to security.
The Profiles cannot be used with different versions of the Orbital 2 for Windows.
If you put a converter between Orbital 2 and PC's USB port, it may not be usable depending on the power supply amount.
If you can not use it, we recommend connecting the Orbital2 directly to the USB port of PC.
A solution is currently under development.
When redisplaying the application window, an error will happen if you right-click on the taskbar to display it.
To redisplay the window, right-click the task tray icon and carry out 「Profile Editor-Display」.

Warranty / Repair

In this case, open the “Task Manager” and forcibly close the running application process. Then restart the application.
Mac: Option + Command + Esc
Please try restarting the Orbital 2 application. Also, close all applications on your PC you are not using immediately
The warranty period is 6 months
Please check that your cable connection is properly, securely connected. If the problem still persists, please contact us from here.
Please make sure your driver was installed properly by clicking on the links below:
For the Mac version, please click here.

Also, check that the driver you downloaded is compatible with the OS you are running. Also confirm you are currently running an application profile from the application
Adjust the colour shading you picked. Depending on the specifications of the LED, it may blink rapidly if the colour combination picked cannot be created.
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